Terms and Conditions
Last updated: October 02, 2025
1. Overview
This website is operated by Kullu Shawls Industries. Throughout the site, the terms “we”, “us”, and “our” refer to Kullu Shawls Industries. By visiting our website (https://kullushawlindustries.com/) and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
- Transmissions over various networks, and
- Changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
4. Products or Services
We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be accurate.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
5. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you using the email and/or billing address provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
6. Return and Exchange Policy
Please refer to our Return and Exchange Policy available on our website for detailed information regarding returns, exchanges, and non-returnable items.
7. Payment Methods
We accept various payment options, including Stripe, major credit/debit cards, and UPI. All payments must be made in full at the time of purchase. The price for products and shipping charges are as stated at checkout.
8. Privacy Policy
Your submission of personal information through the website is governed by our Privacy Policy, which complies with GDPR, CCPA + CPRA, and CalOPPA standards. The Privacy Policy can be viewed at: https://kullushawlindustries.com/privacy-policy.
9. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of such third-party sites and do not warrant or assume any liability for any third-party materials, websites, or services.
10. Prohibited Uses
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content:
- For any unlawful purpose
- To solicit others to perform or participate in unlawful acts
- To violate any international, federal, or state regulations
- To infringe upon our intellectual property rights or rights of others
- To upload malicious code or transmit viruses
- To collect or track personal information of others for unauthorized purposes
We reserve the right to terminate your use of the Service for violating any prohibited use.
11. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.
12. Limitation of Liability
Kullu Shawls Industries shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our products or services, or inability to access the site, even if advised of the possibility of such damages.
13. Indemnification
You agree to indemnify, defend, and hold harmless Kullu Shawls Industries and its affiliates, partners, officers, directors, employees, agents, and suppliers from any claim or demand, including reasonable attorney’s fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
14. Governing Law
These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of Himachal Pradesh, India, without regard to conflict of laws principles.
15. Contact Information
Questions about the Terms of Service should be sent to us at:
Email: hellokullushawl@gmail.com
Address: Akhara Bazar, Kullu 175101, Himachal Pradesh, India
Contact Page: https://kullushawlindustries.com/contact